Roger Bobo's VOLARE Shop

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Prices & Payment

Prices

Prices are tax excluded for international order. All prices are JPY.
Depending on your country of residence, there may be additional taxes or duties added to your order that aren't reflected in our pricing. Contact your local Customs office for those charges.

Payment

・Payment is made by Credit Card only.
・We accept the following Credit Cards.
・To ensure proper delivery, the address and daytime phone number registered to your Credit Card are
 required for all international shipments.
・Orders can not be delivered without a valid phone number.
 VISA / Master Card / AMERICAN EXPRESS / Diners Club / JCB

Delivery

Transaction your order and delivery

・We deliver as fast as we can after receiving a permission from your Credit Card company.
・After receiving your order, we will send you an e-mail to confirm your order.
・We also let you inform if it may slow temporarily deliver because of the convenience of stock.

Some country's carrier delivers only to the office/organization address concerned, but not to your resident address.

China,Philippines,Mongolia,India,Canada,Mexico,Argentine,Paraguay,Brazil,Venezuela,Portugal,Russia,
Qatar,SaudiArabia

・International shipping costs will vary depending on the region.
・We assigned with one of the major transporters in Japan and use mainly.
 But their none-servicing country and region are shipped thru Japan Post.
・Regardless of the plural number items in one order, it may be charged one by one.
 At this time, we do not prepare any rate for heavier/larger package shipping to general consumers, but to  wholesale act.
・Additionally, some country may charge an extra handling fee on delivery within its area.
・Please see the information about the Shipping Rates by the Region.

About the destination

Delivery to your destination address where is differ from your home, please enter it to the appropriate space of order form.

Delivery to non- Alphabetical countries

All of the home and destination addresses should be written in English.

If defective occurs

We inspect the presence or absence of scratches before packing.
If you have any defective goods event, upon confirmation, we will exchange it or equivalent, with a new stock of our situation.
However, such as scratches caused by handling of customers will not be eligible for replacement.
Please contact us by e-mail right after you open the package.
More than a week from arrival, no longer be able to accept the request of past it and returned or exchanged, please note.

Privacy Policy

We manage our customer data under the regulation and Privacy Law of Japan.

Shop Name

Bass Clef Planning Inc.

The Management of Personal Information

In order to prevent leakage of personal information, loss, damage, etc., to keep them accurate and up-to-date personal information, we, along with the appropriate management, strive to maintain the data safe.

Purpose to Use of Personal Information

・Related services necessary to deliver the ordered goods.
・Provide information that might guide such as new products, beneficial and necessary to the customer
・Collect feedback to us from inquiry in the course of the duties, verify and improve our services
・Supports a wide variety of inquiries

Security

・Our shop has been proven by the digital ID of VeriSign.
・Under the encrypted communication by SSL, data entry in your shopping cart, the transmission,
 the communication between your web browser and our server will be filled in what has been sent securely

Supervision of Subcontractors

The course of duties, such as to provide products and services to our customers, you may be provided to contractors outside the part of the personal information.
In that case, we manage the privacy authorized subcontractors to ensure proper handling of personal information.

Disclosure, Correction, etc.

Upon your request to disclose/correct personal information you provide to us, we will respond quickly after confirming your ID. Any questions or procedures, please contact us by mail.

About us

Company name  :  Bass Clef Planning Inc.
Customer Service Mail Address  :  volare.shop2@bass-clef.co.jp
Address  :  3-13-9 Suzaki,Minami-ku,Okayama, ZIP 702-8042 JAPAN

copyright 2016-2020 bass-clef.co.jp