Prices are tax excluded for international order. All prices are JPY.
Depending on your country of residence, there may be additional taxes or duties added to your order that aren't reflected in our pricing. Contact your local Customs office for those charges.
・Payment is made by Credit Card only.
・We accept the following Credit Cards.
・To ensure proper delivery, the address and daytime phone number registered to your Credit Card are
required for all international shipments.
・Orders can not be delivered without a valid phone number.
VISA / Master Card / AMERICAN EXPRESS / Diners Club / JCB
・We deliver as fast as we can after receiving a permission from your Credit Card company.
・We also let you inform if it may slow temporarily deliver because of the convenience of stock.
・After receiving your order, we will send you an e-mail to confirm your order.
・Emails sent from us may be sorted into the spam folder, so please check the spam folder as well.
・Please check the settings such as "junk mail setting", "rejection setting",
"designated domain reception setting", etc., and make sure that you can receive mail
from our domain "bass-clef.co.jp".
China,Philippines,Mongolia,India,Canada,Mexico,Argentine,Paraguay,Brazil,Venezuela,Portugal,Russia,
Qatar,SaudiArabia
・International shipping costs will vary depending on the region.
・We assigned with one of the major transporters in Japan and use mainly.
But their none-servicing country and region are shipped thru Japan Post.
・Regardless of the plural number items in one order, it may be charged one by one.
At this time, we do not prepare any rate for heavier/larger package shipping to general consumers, but to wholesale act.
・Additionally, some country may charge an extra handling fee on delivery within its area.
・Please see the information about the Shipping Rates by the Region.
Delivery to your destination address where is differ from your home, please enter it to the appropriate space of order form.
All of the home and destination addresses should be written in English.
We inspect the presence or absence of scratches before packing.
If you have any defective goods event, upon confirmation, we will exchange it or equivalent, with a new stock of our situation.
However, such as scratches caused by handling of customers will not be eligible for replacement.
Please contact us by e-mail right after you open the package.
More than a week from arrival, no longer be able to accept the request of past it and returned or exchanged, please note.
We manage our customer data under the regulation and Privacy Law of Japan.
Bass Clef Planning Inc.
In order to prevent leakage of personal information, loss, damage, etc., to keep them accurate and up-to-date personal information, we, along with the appropriate management, strive to maintain the data safe.
・Related services necessary to deliver the ordered goods.
・Provide information that might guide such as new products, beneficial and necessary to the customer
・Collect feedback to us from inquiry in the course of the duties, verify and improve our services
・Supports a wide variety of inquiries
・Our shop has been proven by the digital ID of VeriSign.
・Under the encrypted communication by SSL, data entry in your shopping cart, the transmission,
the communication between your web browser and our server will be filled in what has been sent securely
The course of duties, such as to provide products and services to our customers, you may be provided to contractors outside the part of the personal information.
In that case, we manage the privacy authorized subcontractors to ensure proper handling of personal information.
Upon your request to disclose/correct personal information you provide to us, we will respond quickly after confirming your ID. Any questions or procedures, please contact us by mail.
Company name ： Bass Clef Planning Inc.
Customer Service Mail Address ： volare.shop2@bass-clef.co.jp
Address ： 3-13-9 Suzaki,Minami-ku,Okayama, ZIP 702-8042 JAPAN
copyright 2016-2020 bass-clef.co.jp